Version July 2025

1.Introduction:
We appreciate your trust in Asha International and are committed to protecting your personal data. In this privacy statement, we explain what data we collect, why we do so, and how we process and protect your data. We process personal data in accordance with the General Data Protection Regulation (AVG)

2.Responsible party:
The data controller of this website is:
Asha International
Seinhuiswachter 1, 3034 KH Rotterdam
info@asha.nl
010 467 6747

3.Data processing when visiting our website
3.1 Server log files
You can visit our website without actively providing personal information. Each visit to our website automatically saves server log files, including:

• File name of the requested content
• Date and time of access
• Amount of data transferred
• Your IP address (anonymized)
• Browser type and operating system
• Requesting provider

This data is used exclusively for the technical operation of the website and to improve our services. The data does not allow direct traceability to individuals.

3.2 Use of cookies

Our website uses cookies to improve ease of use and enable certain functions. This concerns both session cookies (which are deleted after closing the browser) and permanent cookies (which remain on your device).

You can configure your browser to inform you about the placement of cookies and allow or disallow cookies individually. Please note that disabling cookies may limit the functionality of the website.

4.Processing personal data during customer contact and contract fulfillment
We process personal data that you voluntarily provide to us, such as when:

Placing an order

Creating a customer account

Contacting us via email or contact form.

The following data may be collected in the process:

• Name
• Address
• E-mail address
• Phone number
• Payment details

We use this data exclusively to:

• Fulfill your orders
• Manage your customer account
• Answer your questions.

Your data will be deleted after full completion of the agreement and expiration of tax and commercial retention periods, unless further storage is necessary due to legal obligations or if you have given your consent.

Deletion of your customer account can be requested at any time via the contact details in this privacy statement.

5.Data transfer to third parties
Your data will only be shared with third parties to the extent necessary for:

• Delivery of orders (e.g. logistics companies)
• Payment settlement (e.g. banks and payment service providers).

For payment transactions, selected payment providers may also process data independently. In this case, the privacy policy of the respective provider applies.

6.Use of web analysis services
6.1 Google Analytics

We use Google (Universal) Analytics to analyze the use of our website. Cookies are used for this purpose. The information collected is usually transferred to a Google server in the USA and stored there.

By activating IP anonymization on our website, your IP address is truncated in advance within the member states of the European Union or other states party to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a server in the USA.

You can prevent the use of cookies by Google Analytics by installing the following browser plug-in: Browser add-on for Google Analytics-opt-out.

7.Integration of social media and external services
7.1 Social Media (Facebook, Instagram)
We use social plug-ins using the Shariff solution, which only transfers data to social networks (such as Facebook or Instagram) when you actively click on the button. More information about data processing by these social networks can be found here:
Facebook Privacy Policy
Privacy Policy Instagram

7.2 YouTube videos
Our website integrates videos from YouTube (Google Inc.). We use the advanced privacy settings, which means that YouTube does not collect data without you playing the video. Upon playback, YouTube’s terms and conditions apply, including their privacy policy.

8.Rating Requests via Trusted Shops
If you have consented to this during the ordering process, we may transfer your email address to Trusted Shops GmbH for sending a reminder to submit a rating. This consent may be revoked at any time via the contact options indicated or directly with Trusted Shops.

9.Your rights
As a data subject, you have the following rights:

• Right to access (art. 15 AVG)
• Right to rectification (art. 16 AVG)
• Right to erasure of data (art. 17 AVG)
• Right to restriction of processing (art. 18 AVG)
• Right to data portability (art. 20 AVG)
• Right to object to data processing (art. 21 AVG)
• Right to lodge a complaint with a supervisory authority
  To exercise your rights or for questions about data protection, please contact us using the contact details below.

Contact details for privacy-related inquiries:
Asha International
Seinhuiswachter 1, 3034 KH Rotterdam
info@asha.nl
010 467 6747